CUSTOMER TERMS & CONDITIONS
TERMS AND CONDITIONS
Sales Orders Terms and Conditions:
In addition to phone communications, a confirming order for goods and services is required either via email, or hard copy to assure order accuracy.
“Product Warranty is based on that set forth by the manufacturer of the product. No additional warranty is valid, either expressed or implied by Graco Supply Company or any representative thereof, beyond that which is set forth by the manufacturer. Graco Supply Company warrants that the product supplied is within manufacturer warranty and is in usable condition when shipped from the Graco location.”
“Limits of Liability”
“The Limit of Liability to Graco Supply Company does not extend past the original invoice amount, plus freight charges when applicable. Any product that is deemed to be defective and still within the manufacturers’ warranty period will be accepted and credited only upon issuance of a Return Material Authorization by an authorized representative of Graco Supply and when received at the directed Graco location. Credit issued is limited to unexpired material returned in original, unopened containers. Any request for return of non-defective material within the manufacturer’s warranty period will be evaluated on a case-by-case basis and may be subject to a restocking fee and freight charges.”
Graco is not responsible for incidental freight damage that does not affect product function – slightly dented cans are not returnable. It is the customer’s responsibility to file damage claims with the freight carrier when products are shipped FOB Origin using customer’s account number.
Governing Law. Terms and conditions are governed by the laws of the State of Texas.
Amendments. Terms and conditions may be amended, modified, or supplemented only by a written instrument specifically referring to these terms and executed by Graco Supply Company. No course of dealing, nor any failure or delay in exercising any right, shall be construed as a waiver, and no single or partial exercise of a right shall preclude any other or further exercise of that or any other right.
Payments. Orders are payable in US Dollars to the facility designated on the Sales Order.