Graco Supply Company

Purchase Order Requirements:


  1. Quality system:

Seller shall implement a quality system acceptable to Graco Supply Company. Compliance with the following requirement shall not preclude subsequent rejection until seller provides acceptable products or services. Seller’s quality system is subject to review and approval by Graco Supply Company during the purchase order contract duration. Seller should have quality system compliant to ISO9001, AS9100, or AS9120; third party approval is preferred.


  1. Right of Access:

All items on the purchase order are subject to on-site surveillance of equipment, personnel, products or services, procedures, systems and records. Seller grants right of access to Graco Supply Company personnel (or their representative), Graco Supply Company’s’ customer, and regulatory authorities to all facilities involved in the order and to all applicable records. This may include obtaining objective evidence through review of documentation and/or inspection of products or services.


  1. Certificate of conformance/compliance:

A certificate of conformity, test report and/or airworthiness certification (as specified on the purchase order) is required from the seller for products and services included on this purchase order. Reference must be made to the document identification, seller’s revision status of specification (unless otherwise specified), methods, process requirements, requirements for design, equipment, inspection/verification instructions and other relevant technical data, special requirements, critical items, key characteristics, or statistical techniques for product acceptance, as applicable. To prevent purchase of counterfeit parts, a C of C and/or test report issued directly from the original manufacturer, as required per the Specification / QPL, is required. External provider shall implement controls to prevent the use of counterfeit parts.


  1. Records:

All quality records created and/or retained by seller, shall be identified, legible, stored and retained in a suitable environment to prevent damage, deterioration or loss, and be retrievable.  Quality records shall be retained by seller for a minimum of ten years, unless otherwise specified. Records shall be available for review by Graco Supply Company, their customers and regulatory authorities in accordance with contract or regulatory requirements.


  1. Flow-down of requirements:

Seller is required to flow down all applicable requirements in the purchasing documents, including customer requirements, key characteristics where required and any design / development, as required, to sub tier external providers and provide test specimens for design approval, inspection/verification, investigation, or auditing, as required. Seller must use only customer-designated or approved external providers, including process sources (e.g. special processes).


  1. Sellers Traceability:

Seller’s Certificate of Conformance/Compliance and Safety Data Sheets (SDS) are mandatory.  Test reports/certificates of analysis when requested on order should be provided to specifications requested.  All documentation should accompany shipment.  Failure to provide documentation shall result in delay of receiving material, possibly affecting payment of invoice.


  1. Shelf life:

A minimum of 75% shelf life is required upon delivery of all age sensitive material, unless otherwise approved by the buyer. Certifications for shelf life items should include the following:

  • type of material
  • manufactures name
  • manufacturing date
  • expiration date
  • lot or batch number


  1. Order Confirmation:

Orders should be acknowledged by seller within 48 hours from receipt.


  1. Terms:

As specified on order, unless otherwise arranged by the seller and buyer. All COD shipments require an invoice to be faxed to the buyer with correct value of order, prior to shipping


  1. Discrepancies:

The external provider should notify the buyer of any price or quantity discrepancy, prior to acceptance of the order or shipping of the material in writing.


  1. Shipping:

The order should be shipped as specified with our forwarder of choice, unless otherwise agreed.  If the external provider is unable to use the forwarder requested, please contact the buyer for alternate choice.


  1. Foreign object damage:

Seller shall maintain a program to control foreign object damage or contamination during manufacturing, assembling, inspection, storage, and shipment.


  1. Delivery:

Graco requested delivery date = dock received date


  1. Non-conforming material:

When it is known to seller, or becomes known after delivery, that material is nonconforming to buyers’ requirements it is expected that seller contacts buyer for approval prior to delivery.

Material received incompliant to buyer’s purchase order requirements, including requested documentation, is subject to be on hold at buyer until issues have been resolved. This condition may cause delay of payment of sellers’ invoice.

When the root cause to a nonconformance is determined to be under the responsibility of the seller the corrective action is flowed down, and seller shall take necessary actions to prevent future deliveries of nonconforming products or services.

External provider is responsible for notifying Graco Supply Co. of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain Graco Supply’s approval.


  1. Calibration Services

External provider providing external calibration services shall be accredited to ISO/IEC 17025, the laboratory may also meet the requirements of ANSI/NCSL Z540-1 and any additional program requirements in the field of calibration. When external calibration provider is the OEM (original equipment manufacturer) it is recommended they are ISO9001 compliant or equivalent.


  1. Tax:

Items purchased under this purchase order by Graco Supply Company are for resale and as such are not subject to Texas State and local sales tax.


  1. Seller (External Provider) Responsibility:

It is the Seller’s responsibility for products or services provided to Graco that the seller’s employees are competent (including any required qualifications), aware of their products and services’ conformity, their contribution to product safety, and the importance of ethical behavior.


  1. External Providers Performance

Seller delivery and quality performance will be monitored, and appropriate actions taken for inadequate performance. Actions may include request for corrective action or removal from Graco Supply Co.’s Approved Supplier List.


  1. For Drop Shipments Only:

Please e-mail Tracking, Vendor / Supplier Packing List, Required Certification (as stated on the Purchase Order), & Invoice to when material ships to the Customer.



Quality record – document and/or data that demonstrate conformance to specified requirements, and/or verify effective operation of the quality system. [I.e. certificate of conformance/compliance; test reports; etc.]

Seller = supplier = vendor = external provider

Certificate of Conformance = Certificate of Compliance (CofC) is an affidavit declaring all characteristics of the material/equipment conforms to the stated requirements stated in buyers purchase order document.

Manufacturer’s CofC = Certificate of conformance issued by manufacturer of material

Test Report is a detailed breakdown of the material properties.