ACCELERATE YOUR CAREER WITH GRACOROBERTS

Are you talented? Diligent? Skilled? If you’ve got something special that’s relevant to our business or customers, we want to talk with you. We’re always hunting for exceptional people with “can do” attitudes to join our team.

We are looking for employees who share the following GracoRoberts values:

Sweep the floor. Do whatever it takes.

Solve problems. Offer creative customer solutions.

Commit to quality. Do it right.

Passion for growth. Everyone owns our success.

Communicate. Share information with transparency and frequency.

Focus on relationships. Stakeholders matter.

Data driven. Make better decisions.

If this describes you, apply for any one of the current openings below, or if nothing seems like the perfect fit, email us at careers@gracoroberts.com with your resume and a cover letter explaining why you want to work at GracoRoberts.

  • IT Project Manager
    GracoRoberts
    Description
    Arlington, TX / Hybrid
    • Full Time
    • 8 hours ago

    Website GracoRoberts GracoRoberts

    The IT Project Manager oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets, manages schedules, and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Works closely with the business to define opportunities and map system processes and technologies to support business strategies, improve capabilities, and drive technology innovation. Work closely with the business to gain in-depth understanding of customer’s business strategy, processes, services, roadmap, ERP implementation, and the context in which the business operates.

    What You Will Do Everyday:

    • Determine and map existing business processes/functions and recommend changes required to fit a tightly integrated system.
    • Drive the requirements and project definition process.
    • Lead the company in the execution of business strategies and internal projects to ensure the desired result is achieved quickly and effectively.
    • Compile weekly status reports of performance, milestone completion and success, identifying areas that need improvement and making recommendations.
    • Design and implement projects requiring systems integration.

    Requirements:

    • Bachelor’s degree required in Information Technology or associated discipline
    • Five or more years experience working as a Project Manager.
    • 5 or more years working in the Distribution/Ecommerce industry preferred.
    • ERP implementation a plus.
    • Be able to commute to the site for first 60-90 days and then have a hybrid schedule.

    This position will be required to be onsite in our Arlington, TX facility for the first 60-90 days of employment, with a transition to a hybrid schedule thereafter.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Equal Opportunity Employer:

    GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.’

    To apply for this job email your details to afontes@gracoroberts.com

  • Warehouse Operations Manager
    GracoRoberts
    Description
    Carson, CA
    • Full Time
    • 8 hours ago

    Website GracoRoberts GracoRoberts

    Position Summary / Objective:

    Plans and coordinates activities within the warehouse environment including, but not limited to: purchase order and sales order transactions, equipment and preventive maintenance, process and facility optimization, personnel and process training, staffing, waste management, CapEx & operational expense, safety & security, and efficiency. The Warehouse Manager serves as the primary point of contact to internal customers for warehouse-related inquiries and activities for a given facility. This individual monitors transactional flow and triages issues for resolution, working closely with internal stakeholders to ensure maximum volumes product is shipped and at the highest levels of quality and safety. In addition, this individual strives to standardize processes, reduce transactional cycle-times and the potential for defects, and to do so with the highest attention to quality.

    Your Duties:

    • Direct responsibility for warehouse personnel, including the enforcement of company policies, hiring and termination, schedule maintenance, performance reviews, and time clock review and approval.
    • Responsible for all activities directly related to receiving, inventory management and accuracy, order pulling, packaging, and shipping.
    • Responsible for maintaining adherence to Quality Management System requirements for the department, including the development, coordination, review, and approval of Work Instructions and Quality Records.
    • Responsible for prompt response when notified of a department nonconformance, including thorough root cause analysis and implementation of effective corrective and preventive actions.

    Requirements:

    • Minimum of 4 years of warehouse management experience required.
    • Chemical or aerospace experience preferred.
    • Working knowledge of ISO9001 and AS9100/AS9120 quality standards.
    • Working knowledge of FedEx, UPS, common carrier and international shipping systems and requirements, including IATA, air shipments and hazardous materials.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Equal Opportunity Employer

    GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    • This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    To apply for this job email your details to careers@gracoroberts.com

  • Technical Account Manager
    GracoRoberts
    Description
    Arlington, TX
    • Full Time
    • 1 month ago

    Website GracoRoberts

    Position Summary / Objective:

    Technical Account Manager (TAM) is a technical sales role – applying a deep understanding of engineered material technologies, customer & technical service capabilities, on-going sales and marketing strategies, customer projects and priorities into daily activities directed towards achieving sales goals.

    Supervisory Responsibilities:

    • None

    Duties / Responsibilities:

    • Balance existing and new account responsibilities – meeting or exceeding individual performance and growth goals for their assigned geographic territory across aerospace, electronics, military, and other key industry segments.
    • Employ consultative value and solution-selling approaches across multiple levels and functions of customer organizations.
    • Organize, prioritize and plan for the needs of new business initiatives.
    • Provide ongoing relationship management.
    • Effectively communicate with internal and external stakeholders.

    Critical Success Factors:

    • Self-motivated and able to thrive in a dynamic entrepreneurial environment.
    • Adaptability, flexibility and a keen ability to identify opportunity.
    • Adept at representing both business and technical sides of the supply relationship, in addition to effectively networking across all levels and functions within customer organizations.

    Contribution to Quality Objectives:

    • Understand and confirm customer requirements.
    • Facilitate resolution of conflicts relating to customer requirements.

    Required Skills / Abilities:

    • Exceptional relationship building skills.
    • Strong background in aerospace and composites manufacturing and materials is a plus.
    • Technical acumen and ability to quickly learn new technologies and develop application insight.
    • Excellent listening, communication and presentation skills.
    • Exceptional planning, prioritization and time management skills.
    • Experience with applications that include commercial or military aircraft, rockets, launch vehicles and satellites preferred.
    • Effective technical communication skills and experience.
    • Proven track record of successful business development and profitable sales growth.
    • Computer literacy – proficiency with MS Office and Salesforce (or a similar contact management system).

    Education and Experience:

    • Bachelor’s degree required.
    • Five or more years of composite material and process technology work experience, or equivalent technical material sales.

    Physical Requirements or Safety and Ergonomics:

    • No PPE required.
    • <5% lifting; maximum 10 lbs.
    • <5% stooping or bending.
    • Data inputting on computer keyboard; average 80%.

    Travel Required:

    • Position >50% outside travel to customers.

    Other Duties:

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    To apply for this job email your details to careers@gracoroberts.com

  • IT Senior Developer
    GracoRoberts GracoRoberts
    Description
    Arlington, TX/Hybrid
    • Full Time
    • 4 months ago

    Website GracoRoberts GracoRoberts

    GracoRoberts

    Position Summary / Objective:

    Looking for a driven Senior .NET Software Developer who is not only strong technically but can lead and influence others to be innovative, motivated, and diligent software engineer for a fast-growing ecommerce aerospace distribution company. Applicants with the ability to demonstrate exceptional problem-solving skills are desired, along with the ability to interact with clients technically. You will be a member of our business applications team in a highly fast pace and cutting-edge environment.

    Supervisory Responsibilities:

    • None

    Duties / Responsibilities:

    General

    • Conducts all business activities representing GracoRoberts with the highest level of personal and professional ethics and integrity.
    • Focuses on meeting the customers’ needs and expectations (both internal and external customers).
    • Follows established processes and procedures to ensure all quality requirements are met.

    Job Specific

    • Identifies opportunities for process improvement and makes recommendations that lead to improvements.
    • Lead the company in the execution of business strategies and internal projects to ensure the desired result is achieved quickly and effectively.
    • Monitors task assignments to ensure they are performed on schedule, within intended scope and to a defined level of quality.
    • In this role you will be responsible for technical guidance, planning, directing, solutioning, and interacting with the client.
    • Experience with / ability to work with clients to define requirements (including UI mockups and functionality requirements), work through User-Acceptance testing scenarios (including problem resolution, design, and scope changes), and achieving final application sign-off.
    • Explore new customer satisfaction options and make recommendations.
    • Determine and map existing business processes/functions and recommend changes required to fit a tightly integrated system.
    • Design and implement projects requiring systems integration.
    • Participate in Agile sprint planning and code reviews.
    • Learn new technologies and utilize software best practices to design data structures, build and customize online applications, and develop and maintain reports.

    Authorities: 

    To ensure the Company delivers quality products in a safe working environment team members are empowered to:

    • Identify and report unsafe acts, practices, or equipment.
    • Initiate corrective/preventative action requests.
    • Identify and report activities that are non-compliant to regulatory directives.

     Critical Success Factors:

    • Meeting customer needs.
    • Producing quality products and services.
    • Encouraging innovation & creativity.
    • Creating a distinctive competitive advantage.

     Contribution to Quality Objectives:

    • Integrity – Focus on achieving 100% data accuracy for GracoRoberts processes.
    • Timeliness – Focus on promptly meeting the requirements of our users.
    • Continual Improvement – Ongoing effort to improve processes, data integrity, and reports.

     Required Skills / Abilities:

    • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
    • Interpersonal Skills – Remains open to others’ ideas and tries new things.
    • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
    • Quantity – Meets productivity standards; Completes work in timely manner.
    • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
    • Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
    • Language Skills- Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Mathematical Skills- Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American and Metric weight measurement, volume, and distance.
    • Reasoning Ability- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
    • Computer Skills- To perform this job successfully, an individual should have a basic knowledge of Graco’s inventory management software, be proficient with RSS Report writing.
    • Problem Solving – Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.
    • Teamwork – Balances team and individual responsibilities; Contributes to building a positive team spirit.
    • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
    • Professionalism – Approaches others in a tactful manner; Accepts responsibility for own actions.
    • Proven ability to lead a software development team.

     Education and/or Experience:

    • Bachelor’s Degree in Information Technology or associated discipline from an accredited college or university, preferably with at least 9 hours in accounting and/or computer science; 5+ years’ work experience in a similar position.
    • 5+ years’ experience in Software development space using Microsoft’s platform, ideally with API development.
    • 5+ years’ working in the Distribution/Ecommerce business a plus
    • 3+ years in a software development leader role.
    • In depth understanding of C#, .Net, Web Services, JSON, XML, SQL, Stored Procedures, Query Development

     Physical Requirements or Safety and Ergonomics:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

     Travel Required:

    • Travel 25% of the time.

     Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

     Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    To apply for this job email your details to careers@gracoroberts.com

  • Technical Sales Engineer
    GracoRoberts
    Description
    Los Angeles preferred
    • Full Time
    • 7 months ago
    This listing has expired.
  • Account Specialist/Customer Service
    GracoRoberts
    Description
    All locations
    • Full Time
    • 9 months ago

    Website GracoRoberts

    Position Summary / Objective:

    As an ambassador for our customers and their experience with GracoRoberts, the Customer Service Representative/Account Specialist is responsible for wowing the customer at every touchpoint throughout the customer buying journey, while balancing the needs of the organization.  The following duties should be performed with a focus on delivering an exceptional customer experience:

    Supervisory Responsibilities:

    Duties / Responsibilities:

    • Enter quotes, design projects, sample requests, and customer purchase orders into system. Note special circumstances affecting customer requirements, order ship date, risk level, and/or status.  Works with Purchasing to ensure customer requirements are flowed down to vendors.
    • Deliver quotes, purchase order confirmations, order status, and related communication updates to customers.
    • Always participate on call queue during assigned working hours.
    • Respond to all customer inquiries in a timely and professional manner.
    • Enter out-of-system quote requests for pricing and availability into Company’s ERP system.
    • Obtain and review customer Quality Clauses and update Customer Profile with any important info that must be noted at time of order entry.
    • Monitor customer supplier portals for new quotes and orders as applicable.
    • Enter new accounts in system, and assist requesting references and submitting references for Net 30 terms approval.
    • Provide quality review (QC) of other Customer Service Representative’s orders.
    • Process customer reports of nonconformance as specified in the Quality Management System. Gather and document all necessary information to explain and validate issue, and forward to the Quality & Compliance Manager for review and action by the appropriate parties.
    • Run reports and analyze to ensure that all customer commitments are fulfilled as promised.
    • Update customer open order reports with due dates or shipping information.
    • Obtain copies of specifications and submit for review by Quality department.
    • Pull and supply any requested paperwork for customers. Ie: CofC, CofA, MFG cert, Mercury Free Cert, Test Report etc.
    • Partner with Technical Account Manager as needed on issues regarding product, price and/or service delivery process.
    • Attend all scheduled department meetings and training sessions.
    • Conduct proactive telemarketing and/or customer relations calls as directed by the Customer Service/Account Services Manager.
    • Educate, promote and register customers on our e-commerce website to acquire price quotes, place orders, and obtain TDS and SDS.
    • Assist accounting with any invoice discrepancies by reaching out to buyers to help initiate payment.
    • Other duties as assigned.

    Critical Success Factors:

    • Proactive Communication
    • Empathy
    • Sense of Urgency
    • Strong Problem-Solving Skills

    Contribution to Quality Objectives:

    • Focus on achieving 100% order accuracy for department processes

    Required Skills / Abilities:

    • Full competence and experience in Office Suite Software (Word, Outlook, Excel, Outlook).
    • Excellent verbal and written communication skills.
    • Well-developed time management and organizational skills.
    • Teamwork – balances team and individual responsibilities.
    • Interpersonal Skills – remains open to others’ ideas and tries new things. Displays empathy for internal and external customers.
    • Quality – demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
    • Adaptability – comes from a mindset of solving problems, adapts to changes in the work environment; manages competing demands.
    • Attendance/punctuality – is consistently at work and on time; ensures work responsibilities are covered when absent.
    • Ethics – works with integrity and ethically; uphold Company values.

    Education and Experience:

    • Minimum of two years’ experience in a similar position with direct experience interacting with customers and entering data with a high degree of accuracy.
    • College degree preferred.

    Physical Requirements or Safety and Ergonomics:

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times.

    Travel Required:

    Minimal to no travel required.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    To apply for this job email your details to careers@gracoroberts.com

  • Vendor Managed Inventory (VMI) Program Manager
    GracoRoberts
    Description
    Arlington, TX
    • Full Time
    • 1 year ago

    Website Gracoroberts GracoRoberts

    Position Summary / Objective:

    Company focal for all operational and administrative duties supporting a portfolio of Vendor Managed Inventory (VMI) or Value-Added Service clients.  Acts as liaison between the functional GracoRoberts departments and serves as the client’s advocate.  Collaborates with, supports, and supplements GracoRoberts staff to ensure a smooth and seamless flow of material and that inventory levels are maintained per contractual requirements.  Proactively triages issues that may arise on a daily basis, assuming responsibility for resolution.

    Supervisory Responsibilities:

    • Direct: None
    • Indirect: Embedded Operational staff or GracoRoberts delivery/put-away personnel

    Duties / Responsibilities:

    • Monitor supply versus contractual inventory levels. Ensure timely placement of resupply orders, triage supply that has fallen or is projected to fall below contractual levels.
    • Deliver or coordinate delivery and put-away of material with the local GracoRoberts operational team.
    • Monitor quality of material to ensure that the supply available to the client is conforming and immediately usable.
    • Ensure that contractual reporting requirements with the client are met in a timely and accurate manner.
    • Coordinate response to client’s ad-hoc requests including items such as requests for data, reports, and alternate sourcing. Partner with the respective GracoRoberts departments to ensure the requests are addressed adequately.
    • Regular status and metric reporting on a portfolio of clients to GracoRoberts leadership.
    • Understand and be fully aware of the contracts governing each of the relationships between GracoRoberts and the client.
    • Monitor customer consumption habits and promote GracoRoberts fulfillment and value-added support.
    • Collaborate with GracoRoberts sales personnel to provide the highest level of support for assigned VMI customers.
    • Position GracoRoberts for continued and incremental success. Develop and maintain strong working relationships with functional counterparts at VMI customer locations.
    • Develop and enhance best practices across the portfolio of clients.
    • Develop and sustain subject matter expertise on GracoRoberts VMI-related systems.
    • Ensure operational and functional redundancy across the portfolio.
    • Other duties, as required

    Critical Success Factors:

    • Represent the GracoRoberts brand to all assigned VMI customers to the highest level
    • Knowledge and understanding of products and value-added services provided by GracoRoberts
    • Ability to develop trust and strong working relationships with key stakeholders of assigned VMI customers
    • Maintain a safe, organized, and clean work environment. Identify, follow, and report unsafe equipment and activities to prevent a workplace injury or illness.
    • Balance team and individual responsibilities by exhibiting objectivity and openness to others’ views. Give and receive feedback constructively and contribute to sustaining a positive team environment.
    • Ensure inventory is maintained at the highest level of accuracy.
    • Reliable and consistently at work and on-time

    Required Skills / Abilities:

    • Excellent verbal and interpersonal skills. Excellent customer service skills and ability to interact with all levels of the organization.
    • Computer savvy and highly skilled in MS Excel or similar spreadsheet applications.
    • Excellent ability to communicate in written format. Communications are grammatically correct and professional.  Able to develop presentations suitable for leadership at both the client as well as GracoRoberts.
    • Excellent organizational skills with an ability to multitask and prioritize. Must exhibit an attention to detail and show pride in work.
    • Excellent time management skills with a proven ability to meet deadlines and demonstrate a sense of urgency. Work efficiently in a fast-paced environment.
    • Maintains a sense of ownership and a sense of urgency. Tenacious in ensuring that the portfolio is supported to the contractual requirements.

    Education and Experience:

    • High school diploma or 4 years of experience in an operational supervisory role
    • [Preferred] 2 years of experience in program management
    • [Preferred] BA or BS degree from an accredited university
    • [Preferred] CDL license with Hazmat endorsement
    • [Preferred] Valid forklift operator license or training certification
    • [Preferred] D.O.T. 49 CFR/IATA – Hazmat Training
    • [Preferred] 2 years of experience in chemical management

    Physical Requirements or Safety and Ergonomics:

    • Must be able to lift 40 pounds

    Travel Required:

    • Up to 25%. As regular interaction with the client is critical to the success of the program, travel may be required when client locations are not local.

    Work Authorization/Security Clearance Requirements:

    To conform to Federal export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    To apply for this job email your details to careers@gracoroberts.com

  • Account Manager (Inside Sales Representative)
    GracoRoberts
    Description
    Wichita, KS
    • Full Time
    • 1 year ago

    GracoRoberts GracoRoberts

    Position Summary / Objective:

    The Account Manager (Inside Sales) plays a fundamental role in achieving customer acquisition, retention, and margin growth objectives.  You will make dozens of calls per day, working with customers, prospects, and channel partners, generating interest, qualifying prospects, and closing sales. You will generate revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.

    Supervisory Responsibilities:

    None

    Duties / Responsibilities:

    • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
    • Make a minimum number of successful calls per day; successful defined as “a two-way interaction with the decision-maker or influencer to advance the sale.”
    • Understand customer needs and requirements.
    • Cultivate qualified opportunities, close sales, and once account matures, transfer to the appropriate sales executives for further development.
    • Close sales and achieve quarterly quotas.
    • Research accounts to identify key players and generate interest.
    • Maintain and expand database of prospects within assigned territory.
    • Team with channel partners to build pipeline and close deals.
    • Give effective presentation to prospects.
    • Assess competitors by analyzing and summarizing competitor information and trends, identifying sales opportunities.
    • Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
    • Close new accounts by answering telephone and e-mail inquiries; verifying and entering information.
    • Fill orders by transferring orders to customer service; communicating expected delivery date; explaining stock-outs.
    • Develop accounts by checking customer’s buying history; suggesting related and new items; explaining technical features.
    • Update all opportunities, activities, and lead advancements in Salesforce or other designated CRM system.
    • Maintain and improve quality results by following standards, recommending improved policies and procedures.
    • Update job knowledge by studying new product descriptions; participating in educational opportunities.
    • Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Critical Success Factors:

    • Ability to identify, cultivate and close new business for GracoRoberts with customers.
    • Gain solid understanding of GracoRoberts products and services and be able to articulate to customers.
    • Show growth year over year for assigned territory.

    Required Skills / Abilities:

    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Excellent sales and customer service skills.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Strong leadership skills.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Ability to function well in a high-paced and at times stressful environment.
    • Proficient with Microsoft Office Suite or related software.

    Education and Experience:

    • Bachelor’s degree or equivalent experience.
    • Minimum 4 years of proven account management experience.

    Physical Requirements / Safety and Ergonomics:

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift to 15 lbs.

    Travel Required:

    • Limited to none.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Other:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    To apply for this job email your details to careers@gracoroberts.com

  • Buyer
    GracoRoberts
    Description
    Arlington, TX
    • Full Time
    • 2 years ago

    Website GracoRoberts GracoRoberts

    Position Summary / Objective:

    It is the primary responsibility of the Buyer to find the best-approved source to meet the customer’s requirements, negotiate favorable terms, and issue a purchase order that accurately reflects the customer’s requirements.

    Supervisory Responsibilities:

    • None

    Duties / Responsibilities:

    • Obtains quotes from vendors to support customer RFQ’s and bid proposals.
    • Investigates and cultivates new sources for supplies and products.
    • Utilize existing reporting tools to place purchase orders in a timely fashion to support manufacturing work order and customer sales demand.
    • Support Inventory goals and objectives.
    • Monitor min/max stocking levels for assigned product lines to ensure availability of material and recommend adjustments when needed.
    • Monitor and action Open Purchase Order reports to ensure that PO due dates are accurate and up to date.
    • Effectively communicate all supply chain challenges to key stakeholders in a timely manner.
    • Reviews on-time delivery data for assigned product lines and communicates corrective action requests to vendors.
    • Communicates and resolves non-conformance issues for the assigned product line.
    • Actively tracks and monitors low shelf-life material; works actively with affected stakeholders (Sales, Operations, Quality) to minimize the financial impact of expired material.
    • Accurately inputs data, communicates efficiently, and occasionally supports supplier visits when required.
    • Actively seeks to reduce costs across all product categories to achieve department savings goals.
    • Actively works towards and acts as subject matter expert for assigned spend category.

    Critical Success Factors:

    • Continuous Improvement
    • Timeliness & Sense of Urgency
    • Proactive, effective, and professional communication

    Required Skills / Abilities:

    • Excellent verbal and written communication skills.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Ability to prioritize tasks and to solve problems with a sense of urgency.
    • Ability to function well in a high-paced and at times stressful environment.
    • Proficient with Microsoft Office Suite or related software.

    Education and Experience:

    • Bachelor’s degree preferred or a minimum of 3 years of direct experience in Aerospace / Defense Purchasing.
    • Aerospace Chemicals, Hardware & MRO Product Purchasing experience strongly preferred.

    Physical Requirements or Safety and Ergonomics:

    • No PPE required.
    • Position >75% sedentary; seated.
    • <5% lifting; maximum 10 lbs.
    • <5% stooping or bending.
    • Data inputting on computer keyboard; average 80%.

    Travel Required:

    < 5% Travel – Occasionally required at request of management under special circumstances.

    Work Authorization/Security Clearance Requirements:

    To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    To apply for this job email your details to careers@gracoroberts.com

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